Refund Policy

30-Day Return Policy

We want you to love your purchase. If you're not satisfied, contact us within 30 days of delivery.

How to Return

Email bigroncares@gmail.com with your order number and reason. We'll respond within 1-2 business days with instructions.

Conditions

  • Item must be unused and in original packaging
  • Return shipping is the customer's responsibility (unless item arrived damaged or defective)
  • Refunds processed within 5-10 business days to your original payment method